At Emma Roams, we are committed to delivering your orders quickly, safely, and reliably—no matter where you are in the world. This Shipping Policy outlines our practices regarding delivery timelines, costs, and procedures.
Shipping Coverage
We ship worldwide. No matter where you roam, we’ll bring our products right to your doorstep.
Shipping Method
We only offer Cash on Delivery (COD). No online or prepayment methods are accepted at this time.
Please ensure someone is available to make payment in full at the time of delivery.
Processing Time
Orders are typically processed and dispatched within 1–3 business days after confirmation. You will be notified once your order has been shipped.
Delivery Time
Estimated delivery time varies by region:
- Domestic deliveries: 3–7 business days
- International deliveries: 7–21 business days
Please note: Shipping times may be affected by customs, weather conditions, or local delivery services.
Shipping Fees
Shipping charges (if applicable) will be calculated at checkout and clearly communicated before you complete your order. Some locations may qualify for free shipping promotions.
Order Tracking
We provide tracking information (where available) via email once your order is shipped. If tracking is unavailable for your region, we will notify you with estimated delivery details.
Failed Deliveries
If a delivery attempt fails due to:
- Incorrect address provided
- No one available to accept the COD payment
The package may be returned to us, and we reserve the right to cancel the order or charge additional reshipping fees.
Customs and Duties
International customers are responsible for any customs duties, import taxes, or related fees imposed by their country. Emma Roams is not responsible for delays or charges due to customs processes.
Questions?
If you have any questions about your order or shipping details, please contact us:
Email: [email protected]